FAQs

1. Price & Tax & Import Duty

1.1 Price

The price is based on the product quantity and your address, You will get the quotation, once we learn the items below from your side

1. Product models and quantity
2. Product specifications like the voltage, current,
3. Your destination detailed address,
4. The currency and payment method you like.

1.2 Import Duty & Tax

1. If there is an FBA express method available to your region, and your order is no less than 15KGS, the total price will include the import duty and VAT tax most time; Please refer to the email notification;
2. but sorry we cannot help you to pay for it;

Below is a sample of Greece: Assume the final amount of a digital thermostat order is 878EUR, with free shipping.

You need to check the import duty and tax with the first six numbers of the below HS code (Harmonized System)

1. Digital thermometer: 9025 19 9000
2. Digital Thermostat: 9032 10 0000

According to the HS code 9032 10, in Greece

• 2.8% import duty: 878*2.8%=24.6 EUR,
• 19% VAT tax or GST (goods and service tax rate): (878+24.6)*19% = 171.49 EUR
• 878 + 24.6 + 179.46 = 1074.09 EUR;
• and the cost to clear customs, or pay to the import agent, e.g. 30 EUR, the final amount nearly 1100 EUR.

1100/878 ≈ 1.2528 means you will pay 25.3% additional cost to your government. The good news is most countries have a line for free of duty and VAT for cross-board shopping, you were encouraged to figure out this rule before placing an order.

2. Payment

2.1 Transfer via Bank (receive the USD, EURO)

• The Telegraphic Transfer (T/T wire transfer) in bank counter or online, with no limit to the amount, will take 2 to 5 days to reach.
• Western Union, no more than 3,000 or 2,700EUR, just takes 15 Minutes to reach!

Please share the bank slip with us once you finish the transfer, but if you do not, Haswill Electronics shall not be liable for delays or failures in delivering orders.

2.2 Internet Payment Tools

• PayPal: Safe, Flexible, and Practical, exists an extra 5.1% rate.
• Transfergo/Transferwise: Buyers from Europe like to pay by these two methods, which only charge 2 USD roundly each time.
• We like to accept more transfer methods if possible; please advise us of your ideal methods.

2.3 Special Regions

The USD/EUR is not acceptable from Iran and North Korea, but you can try to pay China Yuan (CNY, RMB) to us directly or through a trustful middleman.

3. Packing & Shipping

3.1 Packing

The max weight of a box is usually no more than 25 kg, or it will be too heavy to move. The common packing material is box-sealed with tape and air bubble film inside if necessary. Since all the express companies aren’t allowed to send dangerous Cargo, we will not offer dry batteries; please purchase from your local market.

3.2 Shipping Methods

• We usually deliver the orders from Monday to Friday mainly through courier services like DHL, UPS, FedEx, and Aramex;
• Airmail is not available temporarily.
• Air and sea are available if the total amount is no less than 5000 USD.

3.3 Shipping Steps

Once we get the buyer’s transfer and find no problem, on day 1, we will send products to you following the below steps.

3.4 The Countries / Regions we shipping to

The table below shows which countries/regions we can ship to (left column) or not (right column); you may search it in English.

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